Privacy Policy

KingPo Technology Development Limited (“KingPo”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of website visitors, customers, suppliers, laboratory users and business contacts who interact with our website at https://www.dgkingpo.com/.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, submit an inquiry, request a quotation, download product information, communicate with us, or use our testing equipment-related services.

1. What Personal Information We Collect

Personal information means information that identifies you or could reasonably identify you. Depending on how you interact with KingPo, we may collect:

• Your name, company name, job title and department;
• Email address, telephone number, WhatsApp number or other contact details;
• Country, region, billing address, delivery address or business location;
• Product inquiry details, testing standards, project requirements and quotation requests;
• Information provided through contact forms, email, online chat or other communication channels;
• Technical website data such as IP address, browser type, device type, pages visited, referring URLs and visit duration.

2. Why We Collect Personal Information

KingPo collects personal information for legitimate business purposes related to testing equipment supply, technical communication and customer support. We may use your information to:

• Respond to your inquiry, quotation request or technical question;
• Recommend suitable IEC, ISO, UL, EN or other standard-based testing equipment;
• Prepare quotations, invoices, contracts, shipping documents or after-sales service records;
• Provide product catalogs, datasheets, manuals, application notes or technical updates;
• Improve our website, content, products, services and customer experience;
• Comply with legal, tax, accounting, customs, export control or regulatory obligations;
• Protect the rights, safety, property and security of KingPo, our customers and our website.

3. Information Collected Through Our Website

When you browse our website, we may collect non-sensitive technical information for website operation, analytics, security and performance improvement. This may include pages viewed, time spent on pages, browser type, device information, IP address and referral source.

This information helps us understand how engineers, laboratories, manufacturers and certification bodies use our website, so we can improve product navigation, technical content, search experience and page performance.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, analytics, performance optimization, security and user experience. Cookies are small files stored on your device that help websites recognize browser activity and preferences.

You can manage or disable cookies through your browser settings. If cookies are disabled, some website functions may not work properly.

5. Contact Forms and Quotation Requests

When you submit a contact form, quotation request or technical inquiry, we use the information you provide to respond to your request and evaluate your product or testing requirement. This may include reviewing the applicable testing standard, product model, sample size, laboratory setup, voltage, force, temperature, waterproof level, medical safety requirement or other technical details you provide.

Please do not submit confidential, sensitive or personal data that is not necessary for your inquiry.

6. Direct Marketing and Business Communication

We may use your business contact information to send relevant product information, testing equipment updates, technical resources or follow-up communication where permitted by law or where you have provided consent.

You may opt out of marketing communication at any time by contacting us at [email protected].

7. Disclosure of Personal Information

We do not sell personal information to third parties. We may disclose limited personal information only when necessary, including to:

• KingPo employees, sales engineers, technical support staff and authorized representatives;
• Logistics providers, freight forwarders, customs brokers and payment or banking service providers;
• Website hosting, IT support, analytics, security and email service providers;
• Professional advisers, auditors, legal advisers or regulatory authorities where required;
• Other parties when required by law, contract, customs procedure, court order or regulatory obligation.

8. International Data Transfer

KingPo serves customers worldwide. Your information may be processed or transferred across countries or regions where KingPo, our service providers, logistics partners or business systems operate.

Where required, we take reasonable steps to protect personal information during international transfer and to use it only for the purposes described in this Privacy Policy.

9. Data Security

We take reasonable technical, organizational and administrative measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration or destruction.

However, no website, email transmission or online system can be guaranteed to be completely secure. You should take care when sending information online.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business communication, quotation records, order fulfillment, after-sales service, legal compliance, tax records, accounting and dispute resolution.

When information is no longer required, we will take reasonable steps to delete, anonymize or securely store it according to applicable requirements.

11. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information.

If you are located in the European Economic Area, United Kingdom or another jurisdiction with privacy rights similar to EU data protection rules, we will respond to applicable requests in accordance with relevant legal requirements.

To make a privacy request, please contact us at [email protected].

12. Third-Party Websites

Our website may contain links to third-party websites, including standards organizations, social media platforms, video platforms, product resources or external technical references.

This Privacy Policy applies only to KingPo’s website. We are not responsible for the privacy practices, content or security of third-party websites. Please review their privacy policies before providing personal information.

13. Children’s Privacy

Our website and testing equipment services are intended for business, laboratory, engineering and professional use. We do not knowingly collect personal information from children.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, website functions or business practices. The latest version will be posted on this page with the effective date shown above.

15. Contact Us